Pink Velvet Leash

Yes, we can ship around the globe with many countries available. Please proceed to checkout to see shipping details.

We want you to be completely satisfied with your purchase. If you're not happy with your product, you can return it within 30 days of receiving for a full refund or exchange, provided it is in its original condition. However, if you have purchased products with your custom engraving on them, these products are not eligible for returns. Please contact us on the CONTACT US page.

Once your order is placed, it typically takes 1-2 business days to process. Shipping times vary depending on your location but usually range from 2-7 business days in Canada and the US, 10-20 days business days in other countries.

Depending on the shipping option you choose at checkout, some options have tracking available while others do not.

Once your order has shipped, you will receive a confirmation email with a tracking number if you have chosen a shipping option with tracking. You can use this number to track your package on the carrier's website.

Yes, all RuffTopia collars and gear are designed with your pet's safety in mind. We use high-quality, non-toxic materials that are safe for pets to wear. Our toys are tested for durability to withstand rough pulls. Your pet's safety and well-being are our top priorities.

No silly questions.